Customer Charter

We know that buying a new home can sometimes be a scary and unknown process.

With this in mind, we have developed a customer charter which explains the process of buying a Peveril Home and will hopefully answer many of your questions.

As a leading regional housebuilder, we are committed to customer care and want this exciting time of your life to be as stress and worry-free as possible. You can download a copy of our Customer Charter by following this link.


Consumer Code

To us, treating customers fairly and providing them with honest and reliable information is an inherent part of our service.

The Consumer Code for Home Builders has its own website, with detailed information on all aspects of the code. Visit the Consumer Code for Home Builders website for more details.