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What you can expect and when you can expect it

Customer Charter

We know that buying a new home can sometimes be a scary and an unknown process.

With this in mind, we have developed a customer charter which explains the process of buying a Peveril home and will hopefully answer many of your questions.

As a leading regional housebuilder, we are committed to customer care and want this exciting time of your life to be as stress and worry-free as possible.

Download Customer Charter

ConsumerĀ Code

To us, treating customers fairly and providing them with honest and reliable information isĀ an inherent part of our service.

Read more on our Consumer Code